Apache Kafka support on demand.
A simple all-in-one Kafka support subscription to scale your business.
A simple all-in-one Kafka support subscription to scale your business.
Open Source Apache Kafka brokers, Confluent Platform and all related components
Emergency support
Unlimited node / server count
Event driven architecture design questions
Certified Apache Kafka experts
AWS, GCP, Azure and on premise all supported.
Guidance on understanding root cause of problems
Cancel anytime
Open Source Apache Kafka brokers, Confluent Platform and all related components
24x7 support coverage
Unlimited node / server count
Emergency patches
20 hours of Kafka engineering
AWS, GCP, Azure and on premise all supported.
Guidance on understanding root cause of problems
Cancel anytime
Have another question? Contact us directly.
A very good question! For starters, the annual cost of a full-time senior-level Kafka engineer now exceeds $200,000, plus benefits (and good luck finding one available). Aside from that, Kafka clusters are unique to every organisation - we have seen it all and you get access to a pool of experts, not just one individual.
On average, most requests are completed in just two days or less. However, we are happy to jump onto a call if you have an emergency / cluster outage.
We cover all components: Kafka brokers, clients, schema registry, connectors, replication, KSQL, etc. This includes Confluent, Aiven, MSK, Cloudera and Open Source Apache Kafka
Once subscribed, you're able to submit as many tickets as you want, the total hours spent supporting your tickets will be deducted from your 6 hour monthly limit.
All of our team have 5+ years of experience working with Apache Kafka, due to the high quality of their work, there will be no refunds issued. You can cancel your subscription up to 7 days before your new month or quarter renews.
